Thank you for shopping at desite! We are pleased to offer international shipping to many countries around the world. Below, you’ll find important details about our international shipping policies. Please read this information carefully before placing your order.

1. Where Do We Ship?
   We currently offer international shipping to a wide range of countries. If your country is not listed during checkout, please contact our customer service team at reighr.gaelen.doughty@gmail.com for more information about shipping availability to your location.
2. Shipping Costs
   Shipping costs for international orders are calculated at checkout based on the destination, the size and weight of your order, and the shipping method you select. The total shipping fee will be displayed before you finalize your payment.
3. Shipping Methods
   We offer several shipping options, including standard and expedited services, depending on your location. Delivery times and shipping fees vary based on the shipping method and destination. You can select your preferred shipping option at checkout.

Standard Shipping: Estimated delivery time is typically 10-20 business days.

Expedited Shipping: Estimated delivery time is typically 5-10 business days.

Please note that these are estimates and actual delivery times may vary due to factors such as customs processing and local postal services.

4. Customs Duties and Taxes
   Please be aware that customs duties, taxes, and import fees are the responsibility of the customer and are not included in the price of the products or the shipping fees. These charges are determined by the customs agency in your country and will be collected upon delivery. We recommend contacting your local customs office to inquire about the customs duties and taxes applicable to your order.
5. Order Processing Time
   Once your order is placed, it will be processed within 1-2 business days. After processing, your order will be handed over to the selected shipping carrier for delivery. You will receive an email notification with tracking information once your order has shipped.
6. Tracking Your Order
   Once your order has been dispatched, you will receive an email containing your tracking number. You can use this tracking number to monitor your order’s progress through the carrier’s website. Please note that it may take a few hours for the tracking information to update after your order has been shipped.
7. Delayed or Lost Packages
   While we do our best to ensure timely delivery, desite is not responsible for delays caused by external factors such as customs processing, postal service delays, or natural disasters. If your package is delayed or lost, please contact the carrier directly with your tracking number for assistance. If you need further assistance, you can reach our customer support team at reighr.gaelen.doughty@gmail.com.
8. Shipping Restrictions
   Some products may have shipping restrictions due to regulations in certain countries. If an item cannot be shipped to your location, you will be notified during checkout or after placing your order. We reserve the right to cancel any orders that cannot be shipped due to legal or regulatory restrictions.
9. Changes to Shipping Policy
   We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for any updates.

If you have any additional questions regarding international shipping, please don’t hesitate to contact our customer service team at reighr.gaelen.doughty@gmail.com.